Irshad Hirani
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Updated June 12th, 2025 by Irshad Hirani

How are sports rules, categories, and eligibility determined? Can I play multiple sports or request changes to the rules?

Rules and categories are determined by the organizing committee and are published in the official rule book. Athletes may only participate in one sport. Lastly, age divisions are pre defined by sport and those will be followed....

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Updated June 12th, 2025 by Irshad Hirani

What transportation services will be provided for participants regarding airport transfers and hotel commutes?

Transportation will be provided between airports and designated participant hotels, and participant designated hotels to event venues for those staying at official accommodations. Airport services begin July 18th, with efforts to accommodate arrivals on July 17th if notified in advance....

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Updated June 12th, 2025 by Irshad Hirani

Are artists required to stay with their artwork all the time? Can they participate in other festival activities, and how do they engage with visitors?

Artists are not required to stay with their artwork at all times. They can participate in workshops, masterclasses, and other festival activities. Artists may choose to engage with visitors through scheduled spotlight talks or at their discretion....

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Updated June 12th, 2025 by Irshad Hirani

As a chaperone, will I be able to accompany my child throughout the event, including backstage and technical rehearsals? Will there be professional support for things like dressing, hair, and makeup?

Chaperones are permitted to be with their minors throughout the event, including in the Green Room and backstage. There will be professional stage, technical, and hair and makeup staff to assist with these matters....

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Updated June 12th, 2025 by Irshad Hirani

I won’t be attending the festival in Dubai. Will I be able to purchase the artwork catalog?

Thank you for your interest! A beautifully curated catalog of the artwork is being prepared for the festival. The team is currently exploring the option of printing additional copies after the event, which may be made available for artists and members of the Jamat. We’ll share more information once details are confirmed....

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Updated June 12th, 2025 by Irshad Hirani

When will the schedule for artist rehearsals, masterclasses, and related activities be published?

Rehearsals, masterclasses, and related activity schedules will be published by July 1st. Please check your email or contact your Jurisdiction Lead if you have not received your assignment....

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Updated June 12th, 2025 by Irshad Hirani

Can athletes/artists volunteer at the festival during their free time?

Yes! Participants can register at the volunteer lounge after fulfilling their event commitments....

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Updated June 12th, 2025 by Irshad Hirani

When will i get my IPAS performance date & time? What day and time will my film will be featured?

Schedules for performances and film will be published to all participants by July 1st....

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Updated June 9th, 2025 by Irshad Hirani

Will there be live draws for team matchups and scheduling? How can athletes access this, and what will the format be?

Live draws will be conducted and will vary by sport. Details are yet to be finalised and will be made available on Klubsoft....

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Updated June 12th, 2025 by Irshad Hirani

Will there be scheduled practice sessions, or time to warm up before matches?

There will be no scheduled practice sessions prior to matches. However, athletes will be provided approximately 5 to 10 minutes for warm-up immediately before each game or match....

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Updated June 9th, 2025 by Irshad Hirani

Will there be a lost and found?

Yes, there will be a lost and found service at all venues....

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Updated June 12th, 2025 by Irshad Hirani

What awards or prizes will be given to winners of the sports competitions?

Medals will be awarded for 1st, 2nd, and 3rd place winners for all sports categories....

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Updated June 12th, 2025 by Irshad Hirani

When will awards be presented to the winners of each sport?

Awards for each sport will be presented immediately following the conclusion of that sport’s final match or event....

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Updated June 12th, 2025 by Irshad Hirani

Can Australia and New Zealand be allocated additional slots for sports with higher participation, such as badminton?

Slot allocations have been completed and finalized. At this stage, no further changes can be made to the number of slots assigned....

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Updated June 12th, 2025 by Irshad Hirani

As Chaperone what would my week look like?

You will be with your minors the entire week. Your role is to accompany them at all times. so when they are not participating in their event, they will be able to attend various sessions where you will need to accompany them....

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Updated June 9th, 2025 by Irshad Hirani

How and when will the event schedules be communicated?

The GE Festival App will provide comprehensive detail for all programmes and activities taking place at the GE Festival....

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Updated June 12th, 2025 by Irshad Hirani

Will details be shared about where specific sports and events are taking place, especially since the Dubai World Trade Centre is a large venue and some sports will be held at other locations?

Yes. The Dubai World Trade Centre (DWTC) is a large venue, and while many events will take place there, some sports will be hosted at other venues across the city. Venue details for each sport and event will be shared in the official schedule and during athlete orientation calls. This information will include venue assignments and approximate travel...

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Updated June 9th, 2025 by Irshad Hirani

What is the triage process for resolving issues related to Jubilee Arts? Who is the first point of contact?

1. IFF - Any issues that arise will be addressed through a defined escalation process. Artists are expected to first reach out to their respective Artist Liaisons, who will then escalate the matter through the appropriate channels. 2. IPAS - Any issues that arise will be addressed through a defined escalation process. Artists are expected to first r...

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Updated June 12th, 2025 by Irshad Hirani

I am a chaperone intending to attend the festival but don’t have travel insurance. Will that be provided?

Yes, travel and medical insurance is included in the chaperone package. If you need help, please contact your Jurisdiction Lead (JL) or the visa support team....

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Updated June 9th, 2025 by Irshad Hirani

How is athlete eligibility determined, and what criteria are used?

Eligibility for athletes is primarily determined by Jurisdiction Leads, who act as the definitive source for verifying which athletes qualify. The qualification criteria are based on results from national tournaments. Additional eligibility factors, such as age and other specific requirements, can be reviewed in detail at https://globalencounters.my...

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Updated June 12th, 2025 by Irshad Hirani

We plan to hand-deliver our artwork on July 17 at WTC and are not using Diarbid’s services. Is the advisory session still required, and will this affect installation?

This will be reviewed on a case-by-case basis. The team is currently evaluating the latest drop-off dates to ensure they do not impact the quality of installation. If you have not secured an appointment slot, please reach out to the appropriate contact for guidance, and we will do our best to accommodate where possible....

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Updated June 12th, 2025 by Irshad Hirani

What is the status of visa approvals, and what is the expected timeline?

The GE team has partnered with a travel agency appointed by the Dubai Government to process visas for participants (athletes, artists, chaperones, and volunteers) and we are doing our best If you have not yet submitted your complete documentation to the visa team, please do so immediately to avoid any delays....

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Updated June 12th, 2025 by Irshad Hirani

Will substitution rules or equipment specifications (e.g., balls, court sizes) be adjusted for specific sports?

All rules and equipment specifications follow pre-defined guidelines available on the GE Festival website. Orientation calls with sports leads will address specific questions before the event....

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Updated June 12th, 2025 by Irshad Hirani

Is it possible to request specific player numbers, or will they be assigned at random?

Player numbers for all team sports will be assigned by the Organizing Team and cannot be requested....

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Updated June 12th, 2025 by Irshad Hirani

How do I get festival passes, tickets for opening/closing ceremonies, and tickets for concerts? and what if I have technical issues with the ticketing portal?

Festival Passes are included in the Participant package, so you only need to purchase passes for family members. You can also purchase additional event tickets like concerts through the portal. If you encounter technical issues or need to remove extra people from your cart, contact the support team for assistance....

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Updated June 12th, 2025 by Irshad Hirani

Can you provide details about the Opening & Closing Ceremonies, and seating arrangements?

Ticketing portal is now live, you will be able to log in to view detailed information on ticket pricing, availability, and seating options for concerts....

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Updated June 9th, 2025 by Irshad Hirani

Will other attendees aside from artists and athletes be staying at the hotels?

Yes, there is a possibility that others will also be staying at the hotels....

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Updated June 12th, 2025 by Irshad Hirani

What support is available for participants with non-standard travel documents (e.g., refugees) or visa application challenges?

Visa assistance is provided for participants from designated countries (Pakistan, Bangladesh, Syria, Afghanistan, Iran and Tajikistan). Refugees should consult immigration authorities in their host countries regarding travel document validity. We are unable to provide visas for those who do not have a passport....

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Updated June 12th, 2025 by Irshad Hirani

How are travel, accommodation, and financial aid handled for participants, and what should I do if I need support or have not received information?

Participants who requested financial aid or official accommodation will be contacted with details. If you have not received information, please reach out to your local leadership or the financial aid team. For travel, participants are responsible for their own arrangements unless otherwise notified....

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Updated June 9th, 2025 by Irshad Hirani

Will all sports equipment be provided?

The JG sport teams will supply equipment necessary for general sports operations (e.g., balls, tape for cricket, shuttlecocks). However, unless otherwise specified by your Jurisdiction Leads, participants must bring their own personal equipment (e.g., shoes, shin guards, bats, rackets)....

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Updated June 9th, 2025 by Irshad Hirani

Are there spaces for teams to congregate at venue locations before games, such as locker rooms?

No, there are no designated areas like locker rooms for teams to congregate at the venues before games....

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Updated June 9th, 2025 by Irshad Hirani

Where can athletes find the rules for each sport?

The rules for each sport can be found here: https://globalencounters.my.canva.site/pdg#jg-rules-and-standards....

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Updated June 12th, 2025 by Irshad Hirani

Will we be able to see what the match kits look like for various sports?

Yes, we will be showcasing the match kits during the athlete orientation calls....

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Updated June 12th, 2025 by Irshad Hirani

Will there be physiotherapists or equipment available for athletes to use before, during, or after matches, particularly for contact sports?

While sports-specific equipment will not be provided, massage therapists will be available in the Athlete Lounge. Advance booking will be required to access these services. These are meant for general recovery and well-being, not injury treatment....

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Updated June 12th, 2025 by Irshad Hirani

What is the purpose of this festival, and how are funds being allocated compared to community needs?

The Global Encounters Festival aims to celebrate global Ismaili talent through sports and arts. Financial decisions prioritize creating accessible, memorable experiences while balancing community welfare initiatives....

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Updated June 9th, 2025 by Irshad Hirani

Will financial aid be offered to volunteers and staff?

No, financial aid will not be offered to volunteers and staff. It is expected that those who have already decided to attend can choose to volunteer....

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Updated June 12th, 2025 by Irshad Hirani

What currency should I carry in Dubai, and where can I get it exchanged?

The official currency of the UAE is the Emirati Dirham (AED). While some places may accept USD, it is best to carry AED for ease of use. Cash is readily accessible through ATMs and banks. Currency exchange services are available at exchange kiosks and banks throughout the city....

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Updated June 9th, 2025 by Irshad Hirani

Where can athletes find information about other sporting events taking place?

Athletes can select events to attend by viewing the program brochure at  https://www.gefestival2025.ismaili/site/overview . While precise sport schedules are still pending, they will also be made available on this website once finalised....

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Updated June 12th, 2025 by Irshad Hirani

Can we use our country cell phone numbers in Dubai through our mobile phone?

Yes, you can use your country mobile number in Dubai by enabling international roaming through your mobile service provider. Charges may apply However WIFI will be available at your hotel and at Dubai World Trade Center for your convenience...

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Updated June 12th, 2025 by Irshad Hirani

What is the dress code for participants, and what should I pack for the week?

Participants are expected to show respect for local customs and traditions. Dress modestly  Be respectful in your attire and wear your uniform when participating in your event. Pack accordingly for both formal and casual festival activities. Refer to the participant guide for dress code details....

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Updated June 9th, 2025 by Irshad Hirani

What is the minimum age of the chaperone?

If the chaperone is family - minimum 21 years.  If the chaperone is non-family - minimum 25 years....

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Updated June 9th, 2025 by Irshad Hirani

What if an athlete misses a connecting flight and is delayed in arriving to Dubai?

We will try and accommodate based on what the schedule allows, after which point you will forefeit your matches....

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Updated June 9th, 2025 by Irshad Hirani

What is the price range of hotels per room per night?

For detailed pricing, please refer to https://dubaihotels2025.com/a-and-a/verify....

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Updated June 9th, 2025 by Irshad Hirani

When will reservations be open for booking, and can I book multiple seats at a time?

Reservations will open simultaneously with the general Jamati registration. You can book up to 10 seats at a time, allowing you to accommodate up to 10 people in your party....

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Updated June 9th, 2025 by Irshad Hirani

Can I request my room to be near my team/friends/family at check-in?

Rooms are assigned upon payment. Requests can be made at check-in but are subject to availability....

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Updated June 9th, 2025 by Irshad Hirani

Will I need cash to purchase additional food on site?

Food for artists and athletes will be provided in the dining hall and lounge. Any additional purchases from restaurants around DWTC or other venues will need to be paid for individually. ...

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Updated June 9th, 2025 by Irshad Hirani

Will tournament match-ups be available in bracket formats? Where can athletes access this?

Yes, tournament brackets will be available on Klubsoft and the official website....

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Updated June 9th, 2025 by Irshad Hirani

If I have games or performances at night, will breakfast be provided at a different time?

No, breakfast will be served during specific timings only....

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Updated June 9th, 2025 by Irshad Hirani

If an athlete misses a game due to a delay, how should they communicate with the JG team?

The schedule is designed to prevent conflicts, with athletes participating in only one sport and scheduled for one match per day. If a scheduling conflict does occur, athletes should immediately contact their respective sports lead....

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Updated June 9th, 2025 by Irshad Hirani

Will international viewers be able to watch the events online?

Yes, there will be live streaming through The Ismaili TV. We are planning to broadcast the following events: Opening/Closing ceremonies, IPAS shows, medal ceremonies and final matches for Football, Volleyball, Throwball, Basketball and Cricket. The categories that will be broadcasted will be published at a later date....

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Updated June 9th, 2025 by Irshad Hirani

If participant minors wish to attend the IPAS shows, do they need to be accompanied by their chaperone? How is it ensured that the chaperone can sit with them?

Yes, participant minors must be accompanied by their chaperone to attend the IPAS shows. Chaperones for participants aged 14 and under will be provided with a ticket to ensure they can sit with the minor. For older participants, chaperones will need to purchase their own ticket. Additionally, a designated area outside the event space will be availab...

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Updated June 9th, 2025 by Irshad Hirani

Can members of multi-faith families attend and volunteer at the GE Festival?

Yes. Members of multi-faith families are most welcome to attend the GE Festival and are encouraged to volunteer as well....

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Updated June 9th, 2025 by Irshad Hirani

Will chaperones be present with participants at all times?

All artists and athletes under 18 years of age as of 15 July 2025 must be accompanied by a chaperone during the GE Festival at all times....

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Updated June 9th, 2025 by Irshad Hirani

What if people come together in a large group? Will keys be ready?

Hotels are well-equipped to handle large groups, but patience is important during the check-in process....

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Updated June 9th, 2025 by Irshad Hirani

What happens if my sports equipment or artwork gets lost in Dubai?

A lost and found service will be available at all venues for personal items and sports equipment that have been found. These items will be collected and brought to a central location at DWTC. Artwork, however, will be housed in the designated gallery space and will not be routed through the lost and found. We are currently developing policies on how...

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Updated June 9th, 2025 by Irshad Hirani

Will transportation be provided from the airport to all venues, including DWTC and hotels?

Transportation will be provided from the airport to designated hotels, from hotels to DWTC, and from DWTC to any outdoor sports venues as required. No specific arrangements will be based on individual flight arrival times....

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Updated June 9th, 2025 by Irshad Hirani

Are medals assigned to first (gold), second (silver), and third (bronze) positions?

Yes, gold, silver, and bronze medals will be given for all sports, including virtual ones....

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Updated June 9th, 2025 by Irshad Hirani

Do coaches receive medals, or is it just the athletes?

Only athletes will receive medals....

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Updated June 9th, 2025 by Irshad Hirani

Where can I find the transportation schedules and timings?

Schedules will be posted on the GE app, and can also be found on the electronic signboards (TVs) in DWTC and the hotels....

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Updated June 9th, 2025 by Irshad Hirani

Will complimentary tickets be provided for any events?

Tickets for the following events will be included in the Participants Package:  Opening Ceremony  Closing Ceremony  International Performing Arts Showcase Ticket  Workshops/Masterclasses Access...

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Updated June 9th, 2025 by Irshad Hirani

Will the hotel check-in process be organised by jurisdictions?

No, the check-in process will follow the hotel’s standard procedure at the reception desk....

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Updated June 9th, 2025 by Irshad Hirani

Who is allowed to use the shuttle buses?

Buses are for artists and athletes and their accompanying family members staying in the same accommodations. Plans for spectator transportation are still under consideration....

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Updated June 9th, 2025 by Irshad Hirani

What details will be provided at the airport regarding transportation and directions?

The registration team will share travel itineraries with airport volunteer teams who will assist artists and athletes upon arrival....

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Updated June 9th, 2025 by Irshad Hirani

Are there quiet hours at the hotels?

Quiet hours vary per hotel. Please refer to the hotel’s website for specifics....

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Updated June 9th, 2025 by Irshad Hirani

Will parking be available at the hotels? Will I have to pay for this?

Yes, parking will be available. Specific details regarding costs should be confirmed with the hotel....

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Updated June 9th, 2025 by Irshad Hirani

Do all participants receive a welcome bag, including athletes, coaches, and chaperones?

Yes, all participants, including athletes, coaches, and chaperones, receive a welcome bag....

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Updated June 9th, 2025 by Irshad Hirani

Are all artists and athletes guaranteed a room?

No, room availability is on a first-come, first-served basis....

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Updated June 9th, 2025 by Irshad Hirani

What are the amenities in the hotel?

Amenities vary among hotels, please refer to specific hotel websites for details....

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Updated June 9th, 2025 by Irshad Hirani

What will the weather be like in Dubai during the GE Festival?

During the month of July, Dubai typically experiences hot and humid conditions. Temperatures may reach 45°C (113°F) and humidity levels are often over 90%. Although most of the Festival activities will take place indoors with climate control, we advise participants to be cautious when outdoors. It is important to drink plenty of water to stay hydrat...

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Updated June 9th, 2025 by Irshad Hirani

How will you ensure that all qualified athletes and artists receive the correct registration information, and how do we determine their eligibility to participate?

All registration information for qualified athletes and artists is submitted to the registration portal by Jurisdiction Leads. If there are any issues with access to registration, individuals should immediately contact their JL to address and correct the error. Given that JLs are responsible for this data submission, it is expected to be accurate....

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Updated June 9th, 2025 by Irshad Hirani

Will there be clear signage on site to guide artists and athletes to various locations?

Yes, DWTC and other venues will have good signage, and our marketing and IT teams are ensuring that navigation is straightforward....

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Updated June 9th, 2025 by Irshad Hirani

If athletes bring their own sports equipment, who is responsible for it? Will transportation be arranged for the equipment?

Athletes are responsible for their own sports equipment. For transportation arrangements, please coordinate with your Jurisdiction Leads (JLs)....

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Updated June 9th, 2025 by Irshad Hirani

How will artists be notified about the schedule or location of events specific to Jubilee Arts?

Artists will be informed about the schedule and event locations through multiple channels, including post-registration orientation calls, direct communication from Artist Liaisons, and updates on our social media platforms....

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Updated June 9th, 2025 by Irshad Hirani

How will accommodation work for individuals who must be accompanied to Dubai by a parent/husband/father/brother but cannot stay in the same room due to cultural rules?

For attendees who require chaperones but cannot share a room due to cultural rules, arrangements will be made with hotels to provide adjacent or neighboring rooms. This is primarily for the safety and comfort of minors....

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Updated May 24th, 2025 by Irshad Hirani

Will sports equipment be provided on site?

Yes, athletes should bring their own specific equipment like rackets or balls. Detailed information about equipment by sport can be found https://globalencounters.my.canva.site/pdg#jg-rules-and-standards....

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Updated June 9th, 2025 by Irshad Hirani

If there is an injury on the field, does the Festival insurance cover them?

Participants are responsible for obtaining their own health and travel insurance. The Festival fee does not include insurance coverage for injuries....

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Updated June 9th, 2025 by Irshad Hirani

Are the rooms for artists and athletes different from those for volunteers or spectators?

Yes, there are specific hotels that are dedicated for participants while others are dedicated for the wider Jamat. However, the participant may choose to stay in a non-participant hotel with their family....

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Updated June 9th, 2025 by Irshad Hirani

Will check-in be through the main hotel reception or will there be a GE desk/volunteers at each hotel instead?

There will be a dedicated desk with GE representatives to assist you; however, the official check-in must be done through the hotel’s main reception to comply with Dubai's security laws, which require a photocopy of your passport....

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Updated June 9th, 2025 by Irshad Hirani

What complimentary services are included with my hotel booking?

Complimentary services vary per hotel. Please check with the hotel website....

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Updated June 9th, 2025 by Irshad Hirani

Does the term ‘participants’ refer only to artists and athletes, or does it include all festival attendees?

The term ‘participants’ includes artists, athletes, chaperones, and coaches. Please note that choreographers are considered as coaches and should register under the coach category....

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Updated June 9th, 2025 by Irshad Hirani

What are the hours for breakfast? What if I miss breakfast at the hotel?

Early breakfast is requested but may vary by hotel. If missed, artists and athletes will need to order separately....

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Updated June 9th, 2025 by Irshad Hirani

Will there be scheduled gallery tours or artist talks, where artists can present their work to the public?

Yes, the Festival features scheduled gallery tours and artist spotlights. These sessions provide a unique opportunity for artists to present their work and share their insights and creative journey with attendees....

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Updated June 9th, 2025 by Irshad Hirani

Where is the artists and athletes lounge located, what is its purpose, and is there any programming?

The artists and athletes lounge is located at the Dubai World Trade Centre (DWTC). This exclusive space is designed for participants to relax, recharge, fuel up with snacks, and network. It is accessible only to participants; however, chaperones are required to accompany youth. Throughout the Festival, there will be scheduled events in the lounge - ...

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Updated June 9th, 2025 by Irshad Hirani

Will performing artists receive IPAS show tickets for friends and family? How can they attend the show I’m participating in?

Performing artists will not receive complimentary tickets for friends and family. However, artists have been informed of the specific show they are participating in, and friends and family can purchase tickets for that show through the official ticketing platform....

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Updated June 9th, 2025 by Irshad Hirani

What if an athlete is injured during the Festival?

If an athlete is unable to play due to injury, they will need to forfeit their match....

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Updated June 9th, 2025 by Irshad Hirani

Will there be specific time slots for artists to install and arrange their exhibits, or will this be managed by the gallery staff?

This will be managed by gallery staff. Artists will have an opportunity to review the placement of their artwork before the gallery opens and confirm installation specifications....

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Updated June 9th, 2025 by Irshad Hirani

How many hotels are available in the pre-approved hotel list?

There are 14 hotels dedicated to artists and athletes....

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Updated June 9th, 2025 by Irshad Hirani

Will Klubsoft update all changes to field/courts?

Yes, Klubsoft will update all changes related to field and court assignments....

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Updated June 9th, 2025 by Irshad Hirani

How and where will artists and athletes be seated for the Opening and Closing Ceremonies?

During the Opening Ceremony, also called “Garden of Nations, each jurisdiction will have 10-15 representatives who will march in and designate a flag bearer, Faanoos holder and cube holder. The remaining delegation will be seated with artists and athletes from their respective jurisdictions under the guidance of volunteers.  Once they march in, ther...

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Updated June 9th, 2025 by Irshad Hirani

Will the shuttle buses be available for 24-hours? If not, what is the earliest bus and the latest bus?

Yes, shuttle buses will be available 24 hours a day. The transportation shifts will last 6-7 hours, with four shifts per day....

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Updated June 9th, 2025 by Irshad Hirani

What transportation options are available for artists and athletes?

Complimentary shuttle buses will be provided for artists and athletes. In addition to these buses, you may use public transportation or ride-sharing apps such as Uber and Careem to travel within Dubai....

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Updated June 9th, 2025 by Irshad Hirani

What information do I need to provide in order to book my room?

To book your room, please use the invitation link provided after registration. You will need your member ID to continue with the booking at https://dubaihotels2025.com/....

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Updated June 9th, 2025 by Irshad Hirani

Will scores and schedule changes be updated on Klubsoft instantly? What sort of delay/lag should athletes expect, if any?

We aim to implement live scoring where possible, so updates on Klubsoft will be instant. For all sports, final scores will be posted at the end of each match....

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Updated June 9th, 2025 by Irshad Hirani

Is the Festival sustainable?

We recognise the environmental impact of the GE Festival and are committed to sustainability.  Our initiatives include:  1. Reducing plastic waste with a water wall for reusable bottles.  2. Partnering with vendors that meet sustainability criteria.  3. Engaging the community through sustainability challenges and education.  4. Offsetting direct emi...

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Updated June 9th, 2025 by Irshad Hirani

What if an athlete is refused entry into Dubai?

If you are unable to attend due to entry restrictions, your matches may proceed in your absence in accordance with the festival guidelines. Please ensure you inform your Jurisdiction Lead (JL) as soon as possible....

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Updated June 9th, 2025 by Irshad Hirani

Do all sports have scorekeepers and timekeepers? How can athletes ensure the score submitted is correct?

Yes, all sports have designated scorekeepers and timekeepers. Team captains will sign off on the final scores before they are posted on the website via Klubsoft....

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Updated June 9th, 2025 by Irshad Hirani

Do artists have time to sit next to their artwork and talk about it?

Artists are not provided with formal accommodations to sit next to their artwork and engage with visitors. However, they are welcome to do so on their own accord. Additionally, structured programmes are being planned to facilitate artist interaction with audiences....

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Updated June 9th, 2025 by Irshad Hirani

Who will be participating in the parade?

All participants (artists and athletes) representing their jurisdictions will be participating in the parade - this includes coaches and chaperones. Due to time constraints a selection of 5-12 members of the delegation from each jurisdiction will partake in the parade...

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Updated June 9th, 2025 by Irshad Hirani

Which airport should I fly into for the Festival?

Dubai International Airport is the primary international airport serving Dubai, and recommended for all travellers coming in for the festival. Other airports nearby include Sharjah and Abu Dhabi, which serve international travel....

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Updated June 9th, 2025 by Irshad Hirani

What if I lose my equipment or artwork? What if I receive my artwork damaged?

We recommend taking pictures of your art before shipping. Each shipping company provides insurance. If your items are fragile, consider purchasing additional insurance. GE Festival is not responsible for transit damages....

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Updated June 9th, 2025 by Irshad Hirani

Do I pay for my room when I make the booking or when I arrive in Dubai?

Payment for your room is required at the time of booking. Please note that cancellation policies may vary by hotel....

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Updated June 9th, 2025 by Irshad Hirani

Can artists and athletes pre-book their transportation within Dubai?

There is no pre-booking option for buses; however, personal travel can be arranged using Uber or Careem apps....

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Updated June 9th, 2025 by Irshad Hirani

Will artists receive professional photographs of their work displayed at the Festival for their portfolio?

We are organising a photoshoot for the artwork for the purposes of digital and print publications. Photos will be shared with artists, pending approval from the DOC....

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Updated June 9th, 2025 by Irshad Hirani

How frequently will buses run, and what happens if I miss my bus?

Buses will depart once every hour from each location. If you miss your bus, please wait for the next available bus or use public transportation options such as Uber or Careem....

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Updated June 9th, 2025 by Irshad Hirani

How will the schedule for the Global Village be shared with the participants?

The GE Festival App will provide comprehensive detail for all programmes and activities taking place at the GE Festival....

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Updated June 9th, 2025 by Irshad Hirani

Will updated skeleton schedules be available at the initial schedule release?

The latest schedules will be continuously updated on Klubsoft. Initial schedules will be available before athletes arrive, exact timing to be determined....

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Updated June 9th, 2025 by Irshad Hirani

How will artists and athletes be divided amongst hotels?

Each participant can choose their preferred accommodation based on availability. There is no set division by sport or country; it is on a first-come, first-served basis....

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Updated June 9th, 2025 by Irshad Hirani

Are artists allowed to make improvements to their piece? Who approves these changes?

1. IFF artists will work with the film programming team during compliance process to review the film and/or requests for change. 2. IPAS artists may enhance their performances, but any changes must remain substantially similar to the original concept. All modifications must be approved by the IPAS Show Team, and artists should coordinate this throug...

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Updated June 9th, 2025 by Irshad Hirani

How many people can stay in each room?

Each room can accommodate up to 2 adults over the age of 12, or two adults and two children up to twelve years of age. For more detailed information, please check the hotel portal using the following url: https://www.dubaihotels2025.com  ...

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Updated June 9th, 2025 by Irshad Hirani

How long will the art exhibition remain open, and will the final days be reserved for packing up?

The IAG will be open from Day 1 after opening ceremonies to Day 8 until closing ceremonies. Packing up the art gallery and artworks will commence once normal operations have concluded on 27 July....

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Updated June 9th, 2025 by Irshad Hirani

How much do chaperones have to pay?

The amount the chaperones have to pay is $500 USD....

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Updated June 9th, 2025 by Irshad Hirani

Where can athletes view standings and other score-related information?

Athletes can view standings and score-related information through the central application, Klubsoft....

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Updated June 9th, 2025 by Irshad Hirani

If an artist cannot attend due to unforeseen circumstances, will their artwork still be displayed?

All qualified artworks shipped to Dubai will be displayed, even if the artist cannot attend due to unforeseen circumstances....

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Updated June 9th, 2025 by Irshad Hirani

When can I pick which sports events I want to attend?

You can select events using the program brochure at this link:  https://the.ismaili/us/en/globalencounters/festival   Precise sport schedules will be updated on this site as well....

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Updated June 9th, 2025 by Irshad Hirani

Who will insure the artwork/equipment?

All vendors handling the artworks must have insurance covering potential damages. Insurance coverage for shipping to and from Dubai is the responsibility of the artist....

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Updated June 9th, 2025 by Irshad Hirani

Are there opportunities for artists to participate in workshops or collaborative sessions during the Festival?

Yes, the Jubilee Arts team is planning a schedule of masterclasses, panels, and other events to foster collaboration between artists. Contact your Artist Liaison for details on how to register....

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Updated June 9th, 2025 by Irshad Hirani

How many seats are on the buses?

The confirmation of the exact number of seats will be assessed based on scheduling and peak travel times. For example, if we know there are several games that start in the morning, we will send larger buses in the morning....

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Updated June 9th, 2025 by Irshad Hirani

Who do I contact if I have not received registration information or launch details as an athlete?

Please contact your Jurisdiction Lead, as they are responsible for submitting all athlete information for registration....

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Updated June 9th, 2025 by Irshad Hirani

Which sports are being played outdoors vs. indoors?

All sports except golf, cricket, and track and field are played indoors....

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Updated June 9th, 2025 by Irshad Hirani

Do we have laundry services in hotels? Will they be paid or complimentary?

Laundry services are not included in the rates and will vary depending on the hotel....

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Updated June 9th, 2025 by Irshad Hirani

How will scheduling delays be communicated to athletes?

Delays will be communicated through the event management app, Klubsoft. We recommend checking the app or the Festival website periodically for the most current schedules....

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Updated June 9th, 2025 by Irshad Hirani

Can I switch rooms to be with my friends/family/teammates at check-in?

This depends on hotel availability and their ability to accommodate such requests....

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Updated June 9th, 2025 by Irshad Hirani

How far are the hotels from the airport?

The hotels are approximately 20 minutes from the airport. Detailed maps and distances can be found on the Festival website....

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Updated June 9th, 2025 by Irshad Hirani

How many keys per room? What happens if I lose my key?

Typically, hotels provide two keys. If lost, the hotel will verify your identity and issue a replacement....

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Updated June 9th, 2025 by Irshad Hirani

Will teams, regions, or divisions be near each other for accommodations?

Room allocation is managed by the hotel; however, you can request specific arrangements during check-in, subject to availability....

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Updated June 9th, 2025 by Irshad Hirani

Will I be required to pay for a security deposit for my hotel room?

Yes, it is standard hotel policy to require a security deposit....

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Updated June 9th, 2025 by Irshad Hirani

What is the check-in process?

The check-in process requires presenting your passport at the hotel reception. The hotel will take a copy of your passport as part of standard procedure, and all fees are prepaid, simplifying your arrival experience....

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Updated June 9th, 2025 by Irshad Hirani

Do venues have changing rooms?

Most sports events held at the DWTC will not have changing rooms. However, facilities for swimming will include changing rooms....

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Updated June 9th, 2025 by Irshad Hirani

Can I check-in at any time of the day or night?

Yes, but you must adhere to the hotel's specific check-in and out times. Patience may be required during peak times....

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Updated June 9th, 2025 by Irshad Hirani

Do I need to check-out of the hotel or can I just leave?

Check-out is required....

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Updated June 9th, 2025 by Irshad Hirani

What time zone is Dubai in?

Dubai operates in Gulf Standard Time (GST)....

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Updated June 9th, 2025 by Irshad Hirani

How far are the hotels from DWTC?

ll selected hotels are strategically located within a 20-minute drive from the Dubai World Trade Centre (DWTC). Specific locations in relation to the venue are highlighted on the event portal....

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Updated June 9th, 2025 by Irshad Hirani

Are world-class athlete events hosted virtually or in-person? How can individuals attend?

Events will be in-person, with live viewings available. Attendance is free....

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Updated June 9th, 2025 by Irshad Hirani

How can I book my room?

You can book your accommodation through this link: https://dubaihotels2025.com/a-and-a/verify. Once registered, you will have access to a range of hotels dedicated for participants as well as options available for the wider Jamat....

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Updated June 9th, 2025 by Irshad Hirani

Will participants receive a list of required equipment? If yes, who will provide this list?

Yes, equipment lists by sport can be found here: https://globalencounters.my.canva.site/pdg#jg-rules-and-standards....

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Updated June 9th, 2025 by Irshad Hirani

What do I need to bring with me for a successful check-in?

Bring a passport and a copy of your reservation....

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Updated June 9th, 2025 by Irshad Hirani

Can athletes leave bags or other equipment at lounges safely?

For safety and security reasons, we kindly ask that athletes do not leave bags or equipment unattended in the lounges....

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Updated June 9th, 2025 by Irshad Hirani

Can athletes bring friends and/or family into the lounges?

No, friends and family are not permitted access to the lounges....

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Updated June 9th, 2025 by Irshad Hirani

Where and when will awards be presented? Who will present the awards?

Awards will be presented at the end of each final match. They will be presented by world-class athletes, dignitaries, country leadership of the winning team, and sports leads, although exact presenters are still to be determined....

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Updated June 9th, 2025 by Irshad Hirani

How many games can athletes expect to play per day?

Athletes are scheduled to play one match per day in one sport....

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Updated June 9th, 2025 by Irshad Hirani

What is the emergency contact number in Dubai?

For medical emergencies, dial 998. For police services, dial 999....

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Updated June 9th, 2025 by Irshad Hirani

Can I book rooms for my entire team?

Participants can book individual rooms at dedicated hotels. If you wish to stay near your team, each team member must book on the same day, subject to availability....

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Updated June 9th, 2025 by Irshad Hirani

If specific dietary foods are unavailable, what alternatives will be provided?

Planning ensures a vegetarian option at every meal, with fresh fruits, granola bars, and other snacks available throughout the day in the lounge....

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Updated June 9th, 2025 by Irshad Hirani

WIll breakfast be included?

Yes, it is included in the rates....

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Updated June 9th, 2025 by Irshad Hirani

Are there arrangements for athletes to practice their sport between or before games?

Athletes are encouraged to arrange their own practice sessions as needed. Please note that the Festival does not provide specific facilities for practice, so athletes should plan accordingly....

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Updated June 9th, 2025 by Irshad Hirani

How many games per day are athletes expected to play?

Athletes are scheduled to play one match per day. If an athlete qualifies for multiple events, such as singles and doubles, they will play one match in each event per day....

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Updated June 9th, 2025 by Irshad Hirani

How many meals are provided each day, and what are the provisions for dietary requirements?

⁠Breakfast: Participants are responsible for their own breakfast. However, if you booked your accommodation through the GE portal at one of our partner hotels, breakfast is included in your reservation. Missed Breakfast: For athletes who miss breakfast, snack bags will be available at the venues. ⁠⁠⁠Lunch & Dinner: Participant meals will be serv...

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Updated June 9th, 2025 by Irshad Hirani

How can I access the Online Programme Guide?

You can access the Online Programme Guide on any device, including smartphones, tablets, and computers, by visiting the official GE Festival website at https://the.ismaili/globalencounters/festival...

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Updated June 9th, 2025 by Irshad Hirani

Are visa costs covered in the participation fee?

No, the participation fee does not include visa, travel, and accommodation expenses....

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Updated June 9th, 2025 by Irshad Hirani

What security measures are in place to protect artwork during the Festival?

Security personnel will monitor visitor flow to ensure the safety of visitors and artworks. Dubai World Trade Centre and the GE Festival Safety teams will ensure no unauthorised access during closed hours....

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Updated June 9th, 2025 by Irshad Hirani

Is there an option for artists to offer their work for sale at the exhibition? If so, how will sales be handled?

We are currently exploring options to enable artists to sell their submitted work during the Festival. Details on how sales will be handled will be communicated to the artists as they become available....

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Updated June 9th, 2025 by Irshad Hirani

What does art insurance mean?

Art insurance covers the artwork during transit, storage, and exhibition. Jubilee Arts ensures insurance for storage and exhibition. Artists are responsible for insurance during transit to and from Dubai....

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Updated June 9th, 2025 by Irshad Hirani

Who is responsible for storing the artwork and ensuring it arrives safely at the Festival? What happens if the artwork arrives damaged?

The Art Shipping & Handling Vendor will manage the safe transportation and storage of all artwork. Upon arrival, each piece will be carefully inspected for any damage, documented with photographs, and, where applicable, restoration services will be offered....

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Updated June 9th, 2025 by Irshad Hirani

How will the art in the gallery be organised? By artist location, theme, or another method?

Art will be organised based on the curatorial narrative put forth by the Lead Curator. The curator will consider the subject, materials, and media to tell a broader narrative related to the theme and reflection outcomes....

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Updated June 9th, 2025 by Irshad Hirani

How many times will my film be showcased?

Each film will be screened at least two times. Additionally, films will be available on-demand on the Festival virtual platform for the whole Jamat....

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Updated June 9th, 2025 by Irshad Hirani

Do I need to reserve a seat to watch the various Films? If so, how do I do this?

Yes, seat reservations are required to watch films at the Festival. You can reserve your tickets through the official Festival app....

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Updated June 9th, 2025 by Irshad Hirani

What are the benefits for IAG & IFF participants who pay the participation fee instead of attending as spectators?

Participants who pay the registration fee enjoy a range of exclusive benefits, including:  Access to special transportation and food and beverage packages.  Travel and health insurance coverage.  Special ticketing options and designated seating at opening and closing ceremonies.  A welcome package tailored to enhance their festival experience.  Nume...

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Updated June 9th, 2025 by Irshad Hirani

Can films that were submitted to a previous Jubilee Arts Festival be submitted again?

No, films that have been submitted to previous Regional, National, or International Jubilee Arts Film Festivals may not be submitted again....

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Updated June 9th, 2025 by Irshad Hirani

Can films that were submitted to a previous Jubilee Arts Festival be submitted again?

No, films that have been submitted to previous Regional, National, or International Jubilee Arts Film Festivals may not be submitted again....

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Updated June 9th, 2025 by Irshad Hirani

What happens if there is an audio/visual or sound issue during my performance or film screening? Will there be a chance to perform again or rescreen my film once the issue is resolved?

We are currently developing contingency plans to address any technical issues that may arise during performances or screenings. Details on how these situations will be handled will be shared with participants once the plans are finalised....

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Updated June 9th, 2025 by Irshad Hirani

Are artists responsible for bringing their own instruments? What if they require larger instruments like pianos?

Artists are responsible for bringing their own instruments if they are easily transportable. For larger instruments that are difficult to travel with, such as pianos or drums, these may be provided at the Festival venue. Artists should work with their Artist Liaison to specify their needs in advance to ensure the proper arrangements can be made....

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Updated June 9th, 2025 by Irshad Hirani

Will all IPAS showcases be the exact same?

No, they will not be. Each show will be a unique experience....

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Updated June 9th, 2025 by Irshad Hirani

If I arrive late and miss my performance time, will I be able to perform at another time?

If you miss your performance time you will not receive another slot. Therefore it is crucial to arrive at the designated time....

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Updated June 9th, 2025 by Irshad Hirani

When will I know when my rehearsal schedule is for IPAS? How much stage time will we be given?

Artists will receive the following rehearsal opportunities:   Offstage Rehearsal: One scheduled 60-minute offstage rehearsal. Artists will have the ability to schedule additional offstage rehearsal Stage Rehearsal: One scheduled rehearsal on stage to block, program, check technical elements, and run through the performance. Tech Rehearsal: One full ...

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Updated June 9th, 2025 by Irshad Hirani

Will all IPAS showcases be the exact same?

No, they will not be. Each show will be a unique experience....

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Updated June 9th, 2025 by Irshad Hirani

Will performers be given rooms to do their hair, makeup, and get dressed?

Artists will be assigned an arrival time (“call time”) to ensure they have adequate time for preparation, including hair and makeup. While space will be available for final touch-ups, artists are expected to arrive dressed in their costumes....

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Updated June 9th, 2025 by Irshad Hirani

Will there be restrictions on who can access the backstage area while performers are waiting to go on? For example, can parents be there?

Only performers and designated chaperones will be allowed backstage. Family members and friends must remain in their seats in the audience area....

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Updated June 9th, 2025 by Irshad Hirani

For performers, will there be any additional costume restrictions compared to what was allowed during Nationals in our respective countries?

Yes. The compliance team may request costume changes if outfits do not meet the event’s criteria. Performers should be prepared to make adjustments if necessary....

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Updated June 9th, 2025 by Irshad Hirani

If a musical instrument is dropped which interrupts the piece, can I restart again?

You may continue from where you have left off....

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Updated June 9th, 2025 by Irshad Hirani

How are participants being chosen to partake in the Ceremonies?

Each respective jurisdiction will select between 5-12 members to partake in the parade to ensure a diverse representation of their Jamat. This selected delegation will be different for the Opening and Closing ceremonies....

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Updated June 9th, 2025 by Irshad Hirani

Where are the artist check in desks and/or conceirge desks located?

Artist check-in will take place at the Dubai World Trade Centre (DWTC). The exact location within DWTC is still to be determined. Once finalised, Jubilee Arts will share this information with artists via newsletter and through the Artist Liaison channels....

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Updated June 9th, 2025 by Irshad Hirani

Can I bring my own camera or recording equipment?

You are welcome to take personal photos, but please keep in mind that recording equipment might be restricted at some events. Please refer to the official policies which will be shared during Festival registration....

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Updated June 9th, 2025 by Irshad Hirani

Where will participants be sat during the Opening and Closing Ceremonies?

All participants will be guided by the ushers to sit with their respective jurisdictions during both the Opening and Closing Ceremonies....

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Updated June 9th, 2025 by Irshad Hirani

Will coaches be present during the ceremonies?

Yes, coaches will be present during the ceremonies....

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Updated June 9th, 2025 by Irshad Hirani

Is there a day-to-day plan of what events will be happening in the Global Village?

Please see the GE Festival brochure https://globalencounters.my.canva.site/ge-festival-programme-brochure which details all the programmes at the GE Festival, including the Global Village....

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Updated June 9th, 2025 by Irshad Hirani

What is the minimum age of the Chaperone?

If Chaperone is Family - Min 21 years  If Chaperone is non-family - Min 25 years...

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Updated June 9th, 2025 by Irshad Hirani

What should I do if I have concerns about the entertainment content?

Speak to your Jurisdiction Lead who can take your concerns to the Festival Programming team....

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Updated June 9th, 2025 by Irshad Hirani

How will we engage artists and athletes virtually during the Festival?

We are planning to show artist & athlete profile highlights and will have a studio on the ground where we will conduct interviews and other programmes. Some of these will be live streamed on Ismaili TV....

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Updated June 9th, 2025 by Irshad Hirani

Will there be live streaming available for participants and others who are unable to purchase tickets?

Yes, there will be live streaming through The Ismaili TV. We are planning to broadcast the following events: Opening/Closing ceremonies, IPAS shows, medal ceremonies and final matches for Football, Volleyball, Throwball, Basketball and Cricket. The categories that will be broadcasted will be published at a later date....

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Updated June 9th, 2025 by Irshad Hirani

What are the event times and locations?

All event times and locations will be published on the Festival website. We encourage participants and attendees to regularly check for the most up-to-date information....

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Updated June 9th, 2025 by Irshad Hirani

Which events are mandatory for participants to attend?

Although events are not mandatory, we highly encourage participants to attend as many events as possible as it allows for greater collaboration with the Jamat....

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